Overview of security incidents in telemedicine

There is no doubt that telemedicine is positioning itself as an alternative for medical consulting, especially in the pandemic times we live. Nevertheless, as telemedicine grows, so does the motivation to infringe these types of systems and perpetrate fraud.

In Chile, healthcare codes are increasingly being approved for telemedicine care [1]. This is a significant advance for patients, but at the same time, it is a great challenge in terms of the confidentiality and privacy of patient data.

In order to have an overview of the current situation of reported security incidents in telemedicine, I have reviewed 46 public sources (press releases, blogs, web portals, forums, among others) to describe, in general, the factors surrounding security incidents in telemedicine. It is important to note that each information regarding security incidents can be investigated in detail. But, more specific data on these incidents is very restricted to the public (for obvious reasons, right?)

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This overview aims to have a “starting point” for defining practices, guidelines, and policies to safeguard the confidentiality and privacy of telemedicine in Chile. Additionally, all efforts should be focused on reducing the most common security risks that exist in telemedicine, which are: (i) data integrity, (ii)confidentiality, (iii) availability, (iv) authentication, (v) traceability of transactions and (vi) attribution of acts [2].


[1] Teleconsulting codes in Chile

[2] Why telemedicine represents a cybersecurity risk?

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